Quote:
Originally Posted by 54ny77
i frequent a local performance often, they're my go-to source for nutritional stuff, tools or parts in a pinch, occasional sale "stuff" and last time i was there, they had doors to walk into a building, actual employees selling bikes, working on bikes, and others selling bike-related stuff.
fyi, while it might not be an option for you, if you order it online and need to return it, a local store will accept and process the item(s).
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The nearest one to me is in Pennsylvania. Hey, I like real, physical bike shops. I was in one today at lunch time! And I'm glad people that have a Performance local to them like them. That's a good thing. But I'll try to restate my point again: If you're going to be in the online game, you can't do it halfway. My one transaction is irrelevant in the greater scheme. But it doesn't change reality. Amazon and other online retailers who go the extra mile to make a purchase frictionless will win.