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Originally Posted by 54ny77
Framebuilders take note: a simple 1-2 page contract that spells out each parties' rights & responsibilities would address sooooooo much of the bad issues that surface during this type of conversation. Whoever does it, or announces that they already do, I think would really gain a lot of respect and biz for it.
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And when the contract is broken (by either party), bring in the lawyers? A contract is only as good as either party's willingness to enforce it.
99.99999% of the time, when the framebuilder can't deliver and returns the deposit, the customer is cool with this.
99.99999% of the time, when a deposit it paid, and the customer walks from it, the framebuilder takes it no further.
When seeking a framebuilder, I'll always choose the ethical guy first. If a builder wants to enter into contract negotiations, even a simple one, about a bike frame, then that's a dang good sign that I'm talking to the wrong guy.
A few years ago, I put a deposit on a frame, then lost my job after it was built, but before it was delivered. I decided it was an excess I could do without. The builder found another buyer who was happy to take my place. With a contract, I suppose he could've sued me? As with Steelman, the situation wasn't ideal, but everyone walked away just fine, with no lawyers involved. And when the time comes, I'll be back.