Quote:
Originally Posted by MikeD
How well does Trek support warranty service or out of warranty service? Garmin has been pretty good to me. I bought refurbed units for a decent price when my Garmin product was out of warranty. Something to consider.
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Quote:
Originally Posted by mickey.d
Trek warranty stuff is at the discretion of their dealers before being escalated internally. If a local Trek dealer likes you, you will probably be fine. Luckily Trek has dealers in many markets, so you can shop around until you find a service manager that wants to help you, even if you bought t d2c.
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Trek LBS has always been a very easy minimal-questions-asked process for me. Maybe they liked me, or maybe they know they can just send it back with "customer states light stopped working" and Trek will credit the shop every time.