[madsciencenow]

my dad purchased a Cherohalia (sp?) a year or two ago and I helped him build it up. I couldn't get the HS installed and finally figured out that the internally routed brake line through HT was in the way. He wrote to LS and they had a company come out, pick up his bike, drive it back to LS, fixed the issue and rebuilt his bike and drove it back to him. Beyond this, he's been thrilled with the bike and having owned a number of topshelf Ti bikes myself and building his up, I'd have no concerns whatsoever about buying from them. Their customer service seems to be really good as well as evidenced by my dad's story. The toe lap thing to me wouldn't be a huge concern. How many situations are you going to be riding in where this would be an issue?