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I think there is a lot that can be improved. The surprising thing about Yahoo has always been how utterly incompetent the company is.
For example, Yahoo has website hosting for small businesses. They charge for it. The management technology it uses to this day is from about 1995. Everyone else uses something like cPanel, which allows one to blow away an existing site, upload a ZIP containing a new version, and unpack the new site. Yahoo offers simple FTP. Build a site with a structure of sub-directories and you are screwed.
At one time Yahoo had huge traffic to the stock discussion boards. The never did anything to combat the spamming. They should have gone to a Slashdot-style comment rating. Yahoo's email spam protection sucked until GMail came along and forced them to up their game. Their directory could be improved a lot, and they charge three hundred bucks a year for that. Yahoo could have leveraged their paid directory into the type of services that are now provided by other business directories that allow editing of the company's profile, networking, and everything else.
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